Acceptance:

GỤỌ App is a copyrighted app of Guo Applications Ltd that also includes the website, guoapplications.com. Both GỤỌ and guoapplications.com are interchangeable in these Terms & Conditions. Please endeavour to read all aspect of these Terms & Conditions. GỤỌ will hope that every reader finds these Terms & Conditions easy to read and understand.

Definitions:

We, ours or us refers to GỤỌ, GỤỌ app, guoapplications.com, Guo Applications Ltd (interchangeable). You, your, yours, customer refers to All GỤỌ users - Readers, Authors or Publishers.

Introduction:

GỤỌ Terms & Conditions are for everyone (Users, Readers and Authors/Publishers, Third Parties) that use or plan to use our app and website. These Terms & Conditions can be accessed through our website or our app. They can be upgraded or changed at any time without prior notice. We encourage all users to access these Terms & Conditions as often as possible.

Legal Waiver, Intellectual Property and Copyright:

You agree that that you will settle all disputes with us by individual arbitration and will not resort nor participate in class-wide arbitration or class action lawsuits and by accessing and using GỤỌ app and guoapplications.com, you therefore waive your rights to class-wide arbitration or class action lawsuits. You should not access GỤỌ app or guoapplications.com if you do not agree to any or all aspects of these Terms & Conditions.
All Copyright to the contents of GỤỌ app and guoapplications.com are reserved and protected. The expressed prior written consent of Guo Application Ltd is required to sell, reproduce, transmit, re-transmit, extend, re-use, transfer, broadcast, make available or distribute for commercial and non-commercial purpose of GỤỌ app and guoapplications.com contents. GỤỌ app and guoapplications.com can only be accessed, played or downloaded for non-commercial and personal use. Data gathering via mining, robotic or with extraction tools is also prohibited. No section or content can be downloaded, copied or cloned for the benefit of another commercial entity.

Profile, Payment and Accessibility:

• GỤỌ app payments can only be an Online payment, ATM, Debit or Credit Card. You must be the owner of the card or have the express and unlimited permission of the cardholder or account holder to use any of the above means of payment.
  

Your information at My Profile should be an accurate representation of you and should be regularly updated.
GỤỌ app and guoapplications.com can be accesses globally. Contents may vary by region based on title rights and permission obtained.
18 (Eighteen) years old and older can use GỤỌ app and guoapplications.com. Others will need parental permission and/or approval to use our services.

Sign Up and Cancellation:

GỤỌ app Sign up is free. Readers pay the price (and applicable taxes if any) for each content downloaded at GỤỌ app except for the free contents. Once a content is downloaded, it cannot be cancelled or refunded. Since Subscription to GỤỌ app is free, cancellation can be done at any time without incurring any fees by just signing out. No refund for the downloaded content will be processed on cancellation. All your download(s) will remain at “My Bookshelf” for 12months from the day they were downloaded. Pricing of GỤỌ app contents can change at any time without prior notice.

Acquisition and Download Payment:

Readers will see an authorized charge equal to the price of downloaded GỤỌ app content (with any applicable taxes, if any) in their Bank account, ATM, Debit or credit card account, depending on their method of payment provided. GỤỌ will not charge your Bank Account, ATM, Debit or Credit card except for authorized purchases and will within 5 business days refund any unauthorized or cancelled transaction through the mode of payment used for the purchase.
For flawed, faulty, or poorly downloaded content, please contact GỤỌ app and guoapplications.com @ Customer Care (http://guoapplications.com/contact_us) for quick resolution of the issue.

Free Promotional and Limited Time Offers:

GỤỌ app may run occasional free promotional ads with limited time offer. This can be started and cancelled by us without any prior notice. These offers are generally available to an induvial user or family or new users as determined by us.
Free trials (if any) will only be offered once to an individual or household. Some promotions and offers may only be available to new users signing up via GỤỌ app or guoapplications.com for the first time.
Limited time offers cannot be backdated and may be cancelled or extended at the sole discretion of GỤỌ app and guoapplications.com.

Downloads, Purchases and Refunds:

• GỤỌ app at Google Playstore or Apple App Store is the only source for downloading books, exam materials and other items. Free books, exam materials and other items can always be downloaded via GỤỌ app by every Registered user. Priced books, exam materials and other items on the other hand can only be downloaded after purchase. These can always be downloaded once purchased!  If there an error in download of an already purchased books, exam materials and other items and it is ascertained to be from our end, we will allow a re-download by the user or refund the user as appropriate. But if the problem is from the users’ end, we will try to assist the user to resolve the issue or decide to allow a free download solely at our discretion.
  

General Terms and Conditions

Transaction IDs:

Transaction IDs are personalized codes used for the purchase of books, exam materials and other items from GỤỌ app by a registered used for another registered user. We strongly advice against the illegal or unauthorized use of these codes and will suspend or inactivate a registered user found misusing these personalized codes.

Invitation Codes:

Invitation Codes s are personalized codes used for inviting non-registered potential users to GỤỌ app by a registered user. We strongly advice against the illegal or unauthorized use of these codes and will suspend or inactivate a registered user found misusing these personalized codes.

Liability Limitations on Free Promotions or Limited Time Offers:

GỤỌ reserve the disclaimer to non-functional Free Promotions Codes or Limited Time Offer Codes. The only remedy to you and our only responsibility is to provide you with a replacement Free Promotions Code or Limited Time Offer Code. Also, all warranties, expressed or implied, with respect to the aforementioned codes, including, without limitation are also disclaimed by GỤỌ. Some or all of the above disclaimers, exclusions or limitations may not apply to you depending on the applicable laws of your Country or State.

Fraud:

GỤỌ reserves the right to close any customer accounts and bill alternative forms of payment if a fraudulent Sign In or use of Transaction ID and Invitation Codes to the benefit of or at the loss of any unauthorized user or at the expense of GỤỌ.

Arbitration Agreement:

It is extremely important to read this Arbitration Agreement carefully and in its entirety. This governs the way to resolve disputes between you and us and your relief limitations therein.
Arbitration Application. You have agreed that binding arbitration, rather than in courts will be used to resolve any claim or dispute relating to GỤỌ services and products first even in qualifying situations when you may assert claims in small claims court or GỤỌ may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents).
Rules and Circumstances of Arbitration. The Arbitration & Conciliation Act, Cap A18 Laws of the Federation of Nigeria (LFN) 2004 (the Act) governs the interpretation and enforcement of this Arbitration Agreement. Sending a letter requesting arbitration and describing your claim to us at the following address: Gil's Mall, Plot 109, Coal City Gardens Estate Extension, GRA, Enugu, Enugu State – 400103, Nigeria via a certified Courier Service is the only way to start an arbitration proceeding. The arbitration will be conducted an agreed dispute resolution provider by you and us. All consultation, attorneys’ fees and interest, shall paid by you or GỤỌ depending on the findings and resolution of the Arbitration. Both parties are expected to abide by the findings and resolutions of the Arbitration.
Authority of Arbitrator. The arbitrator shall have exclusive authority to (a) determine the scope and enforceability of this Arbitration Agreement and (b) resolve any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and GỤỌ. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and the Agreement (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and us. Waiver of Jury Trial. YOU AND GUOAPPLICATIONS.COM HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and GỤỌ are instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.
Waiver of Class or Other Non-Individualized Relief. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE OR COLLECTIVE BASIS, ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If a decision is issued stating that applicable law precludes enforcement of any of this subsection’s limitations as to a given claim for relief, than then claim must be severed from the arbitration and brought in the state or federal courts located in Calvert, Maryland. All other claims shall be arbitrated.
30-Day Right to Opt Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to the following address: Gil's Mall, Plot 109, Coal City Gardens Estate Extension, GRA, Enugu, Enugu State – 400103, within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, your company username (if any), the email address you used to set up your company account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.
Severability. If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect.
Survival of Agreement. This Arbitration Agreement will survive the termination of your relationship with GỤỌ.
Modification. Notwithstanding any provision in this Agreement to the contrary, we agree that if GỤỌ makes any future material change to this Arbitration Agreement, you may reject that change within thirty (30 days of such change becoming effective by writing GỤỌ at the following address: Gil’s Mall, Plot 109, Coal City Gardens Estate Extension, GRA, Enugu, Enugu State – 400103, Nigeria

Governing Law and Jurisdiction:

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of New York, without regard to the conflict of laws provisions thereof, and the United States of America, including the Federal Arbitration Act. You agree that, with the exception of claims subject to arbitration, any dispute arising from or relating to the subject matter of these Terms & Conditions shall be governed by the exclusive jurisdiction and venue of the state and federal courts of Enugu, Nigeria.

Prohibitions and Restrictions:

You may only use the services for your own individual, personal and noncommercial purposes and you agree that you will not:
Use the GỤỌ service or its content to reproduce copyrighted materials Copy, store, edit, change, prepare any derivative work of or alter in any way the GỤỌ service or its content
Auto-scrape the Guoapplications.com website
Download content by means other than the GỤỌ proprietary software
Make the GỤỌ service or its content available over a network (other than GỤỌ 's network) where it could be used by others
Provide your password to any other person
Share audio content with another person
Translate, reverse engineer, decompile, disassemble, modify or create derivative works based on content available through GỤỌ, or any portion of them for your own personal or commercial use, except as expressly allowed under applicable law
Rent, lease or sublicense, sell, transfer, distribute or publicly perform the GỤỌ content in any manner and you will not exploit it commercially
Improperly interact with Customer Service employees over email, telephone or in-app live chat; these include but are not limited to: verbal or written harassment, sexual solicitation, uttering threats
Use the GỤỌ services in any way that violates the terms of this Agreement

Privacy and Security:

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. We will not sell or distribute your email address to a third party.
Be informed of and request access to any personal information we store or process about you either by email, phone, or by submitting a request online through GỤỌ or guoapplications.com. Request to amend or update your personal details where it is inaccurate or incomplete
Request that we delete any of your personal data that we process
After a request is submitted to GỤỌ we will fulfill the request within 45 days. When reasonably necessary, an extension of this time period may be permitted, but the consumer will be notified in this case. Please note that the consumer is not required to create an account with GỤỌ in order to submit a request.

Limitations on Liability:

We reserve the right to terminate or restrict your use of our service, without notice or further liability, as set forth in these Terms & Conditions or if we determine, in our sole discretion, that you have breached or will likely breach any of these Terms & Conditions, including failure to pay your invoice on time, not following Customer Service instructions, or otherwise in our sole discretion. If we do terminate the provision of Services, we also reserve the right to refuse you as a customer, in our sole discretion, if you attempt to subscribe to our Services subsequently.
We make no representations or warranties of any kind on the GỤỌ service, web site and site content. In no event will we be liable to you for any special, incidental, indirect, or consequential damages of any kind.
GỤỌ is not responsible for any outside charges that may be incurred while using our service. This includes, but is not limited to, NSF charges for automatic withdrawals, foreign transaction fees, or any other charge that is not processed directly by GỤỌ.

Purchases of GỤỌ Contents:

When you purchase GỤỌ content, GỤỌ grants you a limited, revocable, non-exclusive, non-transferable license to download or stream GỤỌ content to your device(s) solely for your personal non-commercial use. You will not sell, transfer, lease, modify, distribute, or publicly perform the Guoapplications.com content in any manner and you will not exploit it commercially. You agree to not decompile, disassemble, or reverse engineer the GỤỌ content, or modify the GỤỌ content or create any derivative works therefrom. The license to the GỤỌ content your purchase will continue for as long as your copy of GỤỌ content exists pursuant to these GỤỌ Purchase Terms and Conditions.
With respect to all "A La Carte" purchases, except where noted otherwise, any list price displayed represents the full retail price listed on the GỤỌ content itself, as determined by GỤỌ, or as suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. Prices of all GỤỌ content are subject to change at any time in GỤỌ 's sole discretion. All such pricing changes will be posted to the GỤỌ’s site.
You bear all risk of loss for completing the download of GỤỌ content after purchase, once we have made such content available to you (in your "My Books" area or otherwise) and for any loss of GỤỌ content you have downloaded, including any loss due to a file corruption or a computer or hard drive crash. Purchased GỤỌ content will generally continue to be available in your "My Profile," but may become unavailable due to potential content provider licensing restrictions or other reasons and GỤỌ will not be liable to you if GỤỌ content becomes unavailable for further download.

GỤỌ Reviews Policy:

We encourage all our customers to write a review of their recent listens. To keep discussions respectful and to guard against spam and abuse, our team evaluates every review. We have zero tolerance for any reviews that are deemed threatening or offensive in any way (e.g. sexist, racist, profane, graphic, violent, derogatory, defamatory, etc.). We will also remove reviews that are not pertinent to the books, exam materials and other items at hand or serve merely as non-constructive insults to authors, narrators, or GỤỌ. Our intention is never to censor opinions, but inappropriate or non-constructive reviews will be removed at the sole discretion of the GỤỌ team. If your review is approved, it will appear live on the GỤỌ website and app within three to five business days.